1. Introduction
Accurate Glass & Mirror, Inc. ("Accurate Glass & Mirror," "we," "us" or "our") is a family-owned custom glass company based in Bergen County, New Jersey. This Privacy Policy explains what information we collect when you visit agmglassdesign.com, request a quote, or otherwise contact us, and how we use and protect that information.
You can reach us at:
- Accurate Glass & Mirror, Inc.
- 80 Industrial Rd, Lodi, NJ 07644 (main showroom)
- 108 Greenwood Ave, Midland Park, NJ 07432 (by appointment)
- Phone: (201) 460-1313
- Email: [email protected]
2. Information We Collect
We only collect the information we need to respond to you and to keep the website running. Specifically:
Information you give us directly
When you request a quote, send us a message or call/text our team, you may share:
- Your name
- Your phone number and/or email address
- Your town or project address
- Photos of your project (if you attach them)
- Project details such as approximate measurements, timeline and preferences
Information collected automatically
When you visit the site, our hosting provider (Cloudflare) may automatically log standard technical information, including your IP address, browser type, device type, referring page, and the pages you visit. This is used for security, performance and aggregated analytics — we do not use it to build advertising profiles.
Cookies
The website uses essential cookies needed for the site to work, basic anonymized analytics, and advertising cookies set by Google that help us measure our ads and show our ads to people who have previously visited this website. See "Cookies & Online Advertising" below for details and opt-out options.
3. How We Use Your Information
We use the information you share with us to:
- Respond to quote requests and questions
- Schedule in-home measures and follow-up visits
- Send written estimates and project documents
- Coordinate fabrication, delivery and installation
- Follow up on completed jobs and warranty questions
- Improve the website and keep it secure
We do not sell, rent or trade your personal information. We do not share your information with third parties for their own marketing.
4. Third-Party Services
The website relies on a small number of third-party services. Each provider has its own privacy policy, which you can review at the links below:
- Web3Forms — handles the secure delivery of our quote form submissions to our team. Privacy policy.
- Cloudflare — provides hosting, security and basic analytics for the website. Privacy policy.
- Google Maps — powers the embedded maps that show our showroom locations. Privacy policy.
- Google Fonts — serves the typefaces used throughout the site. Privacy policy.
- Google Ads — measures how our advertising performs and supports remarketing as described in "Cookies & Online Advertising" below. Privacy policy.
5. Data Retention
We keep your information only as long as we reasonably need it:
- Quote inquiries are kept for up to two (2) years so we can follow up if you reach back out.
- Project records (estimates, work orders, photos, invoices) are kept for up to seven (7) years to support warranty claims, tax records and code-compliance documentation.
- Server logs from our hosting provider are retained on a short rolling window per Cloudflare's policy.
You may ask us to delete records sooner — see "Your Rights" below.
6. Your Rights
You may request that we:
- Tell you what personal information we have about you
- Correct information that is inaccurate or out of date
- Delete information we no longer need to keep for legal, tax or warranty reasons
- Stop using your information for marketing follow-ups
To make a request, email [email protected] or call (201) 460-1313. We will respond within a reasonable time and may verify your identity before acting on the request.
New Jersey residents: Under the New Jersey Data Privacy Act and other applicable state law, you have the rights described above and the right to be free from discrimination for exercising them. New Jersey residents may also designate an authorized agent to make a request on their behalf.
7. Cookies & Online Advertising
The website uses essential cookies needed to operate the site, remember accessibility preferences and protect against abuse, plus basic, anonymized analytics. Most browsers let you block or delete cookies in their settings if you prefer.
We also use Google Ads conversion tracking and remarketing. This means that third-party vendors, including Google, use cookies and similar device identifiers to (a) measure when a visit to our site leads to a call, text or quote request after clicking one of our ads, and (b) show our ads on other websites and apps to people based on their past visits to this website. The data collected for these purposes is not used to personally identify you, and we do not sell your personal information.
You can opt out of personalized advertising at any time:
- Visit Google Ads Settings to opt out of Google's use of cookies for personalized ads.
- Visit the Network Advertising Initiative opt-out page to opt out of many third-party vendors' use of cookies for personalized ads.
8. Children's Privacy
The website is intended for adults — homeowners, designers, builders and business owners. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
9. Security
We take reasonable steps to protect the information you share with us, including HTTPS encryption on every page of the site and limited internal access to quote and project records. No system is perfectly secure, however, so we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, the services we use, or the law. When we do, we will update the "Last updated" date at the top of the page. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out:
- Email: [email protected]
- Phone: (201) 460-1313
- Mail: Accurate Glass & Mirror, Inc., 80 Industrial Rd, Lodi, NJ 07644